/ ABOUT US
Who/where/what Method Snowboards?
Method snowboards was founded in Australia in 2002. Our primary objective is to supply the global snowboard industry with a niche snowboard range that satisfies the core requirements of: Low cost, High quality, Durability and Cutting Edge Board design..

/CUSTOMER SERVICE
How do I contact Method's customer service department?
For questions regarding warranty, read our warranty policy. If you need to contact Method Snowboards customer service for any other reason, please send them an email using the Contact Form


/ WARRANTY POLICY
What is Method’s Warranty Policy?
Method Snowboards warrants their product to be free from defects in materials and workmanship for a period of one year from the original date of purchase. It will be repaired or replaced if upon inspection at an authorized Method Snowboard Service Center, and sent to and agreed upon by a Method Warranty Service Technician, it is found to be defective in materials or workmanship. This warranty does not apply to damage resulting from accident, abuse, negligence, impact (striking a rock, post, etc.), repairs or alterations outside of our facility, or improper mounting of bindings, and is subject to the following terms and limitations.
TERMS
Purchaser’s Responsibilities:
1. The Purchaser must retain a copy of the original Proof of Purchase from Method. If the original Proof of Purchase cannot be provided on a warranty return, Method will use the manufacturing date as the start of the warranty period.
2. Damaged product submitted for warranty service must be sent along with the original Proof of Purchase to Method before expiration of the one-year warranty period.
Method’s Responsibilities:
1. Products returned for warranty service shall be inspected by a Method Warranty Service Technician.
2. If the problem is judged by Method to be due to a factory defect, we will repair or replace (with an identical or reasonably equivalent product) the product at our election.
3. Method will return the repaired or replacement product at our expense, but if we determine that there is no defect or that the defect resulted from causes not within the scope of this warranty, return of the product will be at the customer’s expense.
4. The Method Warranty Manager makes the final determination concerning defects in the materials and workmanship.
LIMITATIONS
1. Method limits all implied warranties one year from the original date of purchase at retail. In the event that the purchaser is unable to provide Proof of Purchase, the warranty period shall be one year from the date of manufacture.
2. This warranty extends only to the original purchaser and is not transferable.
3. Method’s sole liability from this warranty is limited to repair and replacement of defective product. Under no circumstances shall Method be held liable for death or injuries to persons, damage to property, or for incidental, contingent or consequential damages or expenses arising from the use of Method products.
4. Replacement products under this warranty are warrantied only for the remainder of the original warranty period.

/ DEALER ENQUIRY
How do I become a Dealer?
If you are interested in becoming an authorized Method dealer, please contact our Sales department via the phone or send an email using the Contact Form.

/ PLACING AN ORDER
How do I order?
1. The process normally commences with a ‘no obligation’ inquiry, which provides design alternatives and initial quotation.
2. If a customised design is requested, then this can be managed as a separate project (based on a fixed price) or incorporated into the purchase of the snowboards (which is secured by Letter of Credit).
3. Once the Purchaser is ready to place the final order, relevant bank details are exchanged and a Letter of Credit is raised by the Purchaser’s bank and sent to Method Snowboards.
4. Method Snowboards will supply the snowboards to the dock in readiness for shipment (i.e. FOB) in a timely and efficient manner.

/ CATALOGUE REQUESTS
Can you please send me a catalogue?
If you are interested in receiving our catalogue, please contact our Sales department via the phone or send an email using the Contact Form.

/ SPONSORSHIP
I’d like to be sponsored by Method. Where do I begin?
Thank you very much for your interest in Method Snowboards as a potential sponsor. Method Snowboards only accept a small number of sponsorships per year; however, we’d be more than happy to take a look at your resume and rider profile, and contact you should a position be available.
info@methodsnowboards.com
We wish you the best of luck in the pursuit of your snowboarding career!!

/ EMPLOYMENT
Are you hiring at this time, or how can I find out about employment opportunities?
Thank you very much for your interest in Method Snowboards as a potential employer. We’d be more than happy to receive your resume, however will only respond if a position is available. You may send your resume to the following address:
Method Snowboards
PO Box 230
Black Rock
Victoria, Australia
info@methodsnowboards.com
We wish you the best of luck in the pursuit of your career!!

/ GRAPHIC DESIGN
How do I submit graphic ideas for boards?
Here’s your chance for us to take a look at your very own board designs. We’ll check out any: jpg’s (72dpi and no larger than 1024 x 768 pixels), websites, color copies or portfolios. Only send us things you DO NOT want returned. Method Snowboards is not responsible for returning anything you send us.
Send to:
Tony Antoniou, Creative Director
Method Snowboards
PO Box 230
Black Rock
Victoria, Australia
tony@methodsnowboards.com